Help Center

Live Chat

Chat with our support team in real-time

Available: 24/7

Email Support

Send us your questions via email

support@topupgames.com

Common Issues

Payment Failed

Check your payment method and try again. Contact support if issue persists.

Order Not Received

Orders are processed within 5-15 minutes. Check your game account or contact support.

Wrong Game ID

Double-check your Game User ID before placing an order. We cannot refund incorrect IDs.